How to Ensure the Success of Your Innovation
August 14, 2019
There's a cool way to use the Jobs To Be Done framework for new product creation. Here is my take on this possibility.
The Difference Between Having a Strategy vs. Being Strategic
July 25, 2019
Don't just produce a strategic plan that ends up on the shelf. Instead, launch a process to become strategic.
How to Solve Execution Problems
July 11, 2019
How do you solve execution problems in your Caribbean company?
How to Encourage Emotional Labor
June 16, 2019
It takes hard, emotional work, to b great at customer service. Most companies pretend it ain't so.
The dilemma of the bored employee
June 2, 2019
Companies need to meet the disengaged employee on his/her own terms or face disaster.
4 Steps to Help Employees Self-Train
May 24, 2019
Are your employees taking their training into their own hands? If so, how can you stop the motivated learner from abandoning your good training for a five-minute YouTube video? Attend this session to discover ways to engage your learners in self-training experiences filled with expert content gleaned from your company or industry. Use it to win learners' deep attention, defeating the appeal of superficial tips and tricks.
This is a live presentation made at the Association for Talent Development Conference 2019 held in Washington DC. The accompanying slides and online game from the session can be accessed here - http://2time-sys.com/atd
How to Use Defects to Dramatically Improve Performance
May 5, 2019
Here's a new way to find improvement opportunities in your company. Start looking for defects using Japanese-style methods.
8 Skills Employees Need to Have that Require Zero Talent
April 24, 2019
The Caribbean employee is often left in the dark, unable to develop the basic skills needed to be effective. In this article, I try to address the issue by pointing out foundation skills that only require effort and focus to develop.
Why Super-Busy People Shouldn‘t Take Average Advice
April 7, 2019
If you are extremely busy person the average advice on scheduling your time won't work for you. Here's why.
Why Leaders Hate Long-Term Planning
March 26, 2019
Why do some leaders resist the idea of making long-term plans. Reason? They hate to be disappointed (again). But that shouldn't stop them.
